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What is a better mousetrap?
At reIMAGINE 2015 our theme is You, reIMAGINED. To reimagine yourself you need to seek improvement in yourself so you can contribute to business success. This blog talks to this.Pam What is a better...
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The 4 Funniest Tweets from Dreamforce 2015 (and 1 Awesome One)
The 4 funniest tweets from Dreamforce 2015 (and one awesome one) Dreamforce 2015 is winding down, folks. Over the last four days, thousands of industry professionals, spoke, listened, and learned...
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General Update
In case you hadn't noticed... I haven't posted in a while. For those of you who are connected to me in various ways, you have probably also noticed I had a job change and now work for Microsoft...
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INFOGRAPHIC: 2015 U.K. State of Multichannel Customer Service
With the Institute of Customer Service reporting that customer satisfaction in the U.K. is at its lowest level since 2010 , and the new rankings for best and worst customer service in the U.K....
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Do you owe sales tax on that service? A state-by-state guide
Repost from Avalara.com In most states, services are exempted from sales tax unless explicitly made taxable by law. So why are the governors of at least two states, as well as legislators in...
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Why #MSDYNGP Customers Should Consider Adding an Indirect Tax Automation...
Why Microsoft Dynamics GP Customers Should Consider Adding an Indirect Tax Automation Solution The High Cost of Transaction Tax In the Global 2000, for every $1 billion in...
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Cloud Services incentives – September 2015 update and office hours
by Jenny Kordell, US Cloud Partner Incentives Lead In the current Microsoft fiscal year (FY16, from July 1, 2015 to June 30, 2016) there are three Cloud Services incentives that support customer and...
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Cost-saving tips for small firms
Cost-saving tips for small firms - via Journal of AccountancyCost-saving tips for small firmsCost-saving tips for small firmsFrom renegotiating contracts to hiring part-time staff, these suggestions...
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Azure – when you forget to turn your vm off!
I actually am re-creating this post as it appears to have disappeared! Hmm…An update on my Azure experiences… apparently I forgot to turn off my Azure VM one day last month. I say apparently because I...
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Take the Canadian QuickBooks Online training...
@QuickBooksCA training for #Canadian #Accountants and #BookkeepersTake the Canadian QuickBooks Online training...Face-to-face training close to work. Live webinars right from your office or home. Live,...
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Microsoft POS for retail Demo Video – Dynamics AX Retail POS
These days retailers have to compete in a multi-channel environment where the online customer and in-store customer and even catalog customer are all important to a successful retail strategy. This...
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BOOST NAV – How to show most 50 heavy queries on SQL SERVER
BOOST NAV – How to show most 50 heavy queries on SQL SERVER… very nice SQL Script to discover slow Sessions !! SQL SCRIPTSELECTTOP 50 SUBSTRING(qt.TEXT,(qs.statement_start_offset/2)+1,((CASE...
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Use CRM for donor management in non-profit sector
If you were wondering how to use CRM for donor management check out this video to see how this emergency services org. uses Microsoft Dynamics CRM, or customer relationship management, to track donor...
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September 18 Blog Review
With CRMUG Summit quickly coming up, let’s start this review with an article from Microsoft – the Do’s and Don’t for Striking up Conversation . This gives some quick networking tips and ideas to...
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Awareness | Worldwide | Payments | Planned Maintenance for Dynamics Online...
The Service Engineering team will be doing planned maintenance on the Payments Service. The maintenance will start at 10:00 PM on September 24th through 8:00 AM on September 25th. Customers may...
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Getting MPOS images setup for display
Matt a colleague was working on setting up MPOS images and shared some notes that I thought others could benefit from. ————————————————...(read more)
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Safety stock journal concepts
Matt a colleague was working on setting up safety stock journals and shared some notes which I think others can benefit from if you are trying to understand how the safety stock journals calculate....
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Clearing ACA Confusion: Which Employees Get IRS Form 1095-C?
The biggest misunderstanding we run into when talking to employers about Affordable Care Act (ACA) reporting is over who should get a 1095-C.The buzz around this new IRS form, which often is called the...
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Choose Your Software Provider Well, There Is A Lot To Gain and More To Lose
Implementing an enterprise resource planning (ERP) solution, such as Microsoft Dynamics® AX, is more than plugging in DVDs or downloading software. The implementation process takes a great deal of...
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The Dynamics GP 2016 Roadmap and New Features
The Dynamics GP 2016 Roadmap is out and it has a few surprises I was not expecting!The first thing I notice in contrast to the previous 2015 Roadmap is that there is no more Dynamics GP 2015 R3 update...
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