If you were wondering how to use CRM for donor management check out this video to see how this emergency services org. uses Microsoft Dynamics CRM, or customer relationship management, to track donor data and nurture their relationship with their supporters
“It all comes down to public and business donations. CRM has allowed us to engage with donors, the life-blood of the charity, much, much better. It’s more personalized. It’s more efficienct. It saves us time, updating details, finding who supports us and how they support us.”
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