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Merging global address book records – AX 2012 book released

After working some months in my spare time it is now the moment to release my first book related to Microsoft Dynamics AX 2012: “AXploring Dynamics AX 2012: Merging global address book records”. The...

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For Success, Empower your Customers with Self-Service.

As customer service and customer experience become key differentiators for brands and organisations across all industries, it has never been more important to meet customers on the channels and...

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Microsoft Dynamics CRM Menu Looking Weird? Adjust Your Contrast!

So this was a weird one… I was very much looking forward to my Microsoft Dynamics CRM 2015 upgrade almost a year ago. When I logged in after the upgrade I noticed something very odd…. ...(read more)

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Creating CRM app with Project Siena

In my last blog, I used Project Siena to create a mobile app for my blog. While going through all the samples and tutorials, I came across this sample Project Siena: Dynamics CRM Online sample. The...

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That one more thing you need to be successful in CRM

I have often been asked what we need to teach our students to make them successful in the long term. Like, EXACTLY, what do we need to teach them? There is not a specific class to be named. There is...

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Näin johdat modernia B2B-myyntiorganisaatiota

Yritysmyynnissä (B2B) henkilökohtaisen myyntityön rooli korostuu kuluttajamyyntiin (B2C) verrattuna. Yritysmyynnissä myyntisyklit ovat myös huomattavasti pidempiä ja päätöksentekoon...(read more)

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How to Create or edit an order in Dynamics CRM 2015

Congratulations! Your hard work nurturing your customer has paid off and they’re ready to place an order for your products or services. In Microsoft Dynamics CRM, an order can originate from a...

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Cumulative Update 11 for Microsoft Dynamics NAV 2015 has been released

Cumulative Update 11 includes all application and platform hotfixes and regulatory features that have been released for Microsoft Dynamics NAV 2015.The cumulative update is intended mainly for...

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Cumulative Update 23 for Microsoft Dynamics NAV 2013 R2 has been released

Cumulative Update 23 includes all application and platform hotfixes and regulatory features that have been released for Microsoft Dynamics NAV 2013 R2.The cumulative update is intended mainly for...

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Cumulative Update 30 for Microsoft Dynamics NAV 2013 has been released

Cumulative Update 30 includes all application and platform hotfixes and regulatory features that have been released for Microsoft Dynamics NAV 2013.The cumulative update is intended mainly for...

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Tip #470: OneNote in Dynamics CRM for Dummies, Part 1: Why and How

¡Como estas amigos! Our good friend Pablo “CRMGamified” Peralta with another bunch of tips for the rest of us. If your Español is good, read the original, nothing to see here.Just in case any of you...

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How to Create or edit an invoice in Dynamics CRM 2015

When a customer places an order, you can create an invoice to bill them for the upcoming sale. Typically, you convert an order into an invoice. However, you can also create an invoice that does not...

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How to Close an opportunity as won or lost in Dynamics CRM 2015

If your customer has accepted your proposal, congratulations! Whether your customer accepted or declined your proposal, however, it’s now time to close that opportunity. Go to Sales >...

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AX DB Restore Scripts #4 – Reconfigure batch jobs

Last week I embarked on a series of posts on DB restore scripts for Dynamics AX by creating a list of items in your AX database that need to be updated/reconfigured when restoring a database from a...

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How to Create or edit a quote in Dynamics CRM 2015

One way you might increase your sales is to add all products that your customer might need to your quote. Your Microsoft Dynamics CRM system might offer product bundles or product families to make it...

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NAV2015 Cumulative Update 11 Has Been Released

Half an hour ago, Microsoft has published new Cumulative Update 11 for Microsoft Dynamics NAV 2015. It includes the most of application area (Administration, Client, Costing, Cash Management,...

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Sunrise Honored as Top VAR Partner | Press Release

Sunrise Technologies has been in the news recently, honored as a top VAR partner by both Accounting Today and Bob Scott.For both awards, recipients are chosen from organizations specializing in the...

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Rebate feature in AX2012

Let’s discuss about the Rebate Agreements in AX 2012 R3. Rebates are nothing but an amount paid by way of reduction, return, or refund on what has already been paid or contributed. It is a type of...

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MS Dynamics CRM Solution import status

MS Dynamics CRM Solution import status I hate importing huge solutions on Dynamics CRM. Sometimes it just hangs. Or even worse, it says timeout. And I don’t know what the actually status is! Even...

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NAV2013 & NAV2013R2 Cumulative Updates Have Been Released

About an hour ago, Microsoft has published new Cumulative Updates for Microsoft Dynamics NAV 2013 and NAV 2013 R2. These are Cumulative Update 23 for NAV 2013 R2 and Cumulative Update 30 for NAV...

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