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To build smarter sales processes in Microsoft Dynamics CRM 2015, use new tools together

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Did you know that by combining the various tools available in Dynamics CRM 2015, you can build a whole new range of functions into the application - without having to write any custom code?

Jukka Niiranen, Dynamics CRM consultant at Digital Illustrated in Finland and Microsoft MVP, explained in a recent MSDynamicsWorld.com webcast and in a follow up blog post how the configuration and customization tools in Dynamics CRM can help administrators make a range of updates without writing any code.

In the webcast, Niiranen ...

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