The Microsoft Dynamics CRM landscape has broadened and deepened in the last few years thanks to a combination of acquisitions and enhancements to the core product. Meanwhile, changes to Microsoft's other business solutions under the Office 365 and Azure umbrellas have had a multiplying effect of sorts on the rate of change, giving the Dynamics CRM team even more ways to potentially build sales, marketing, and service related solutions.
Patterson's primary focus for the last 20 months or so has
been to lead P...