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Tip #499: Outer joins and dashboards

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Another gem from Scott Sewell:

If you edit the FetchXML query of a view, you can change the view query to an outer join, enabling you to see records “not in,” or records that do not have a relationship.

When you do this, the view is available from within CRM, but cannot be selected for a dashboard view or chart.

The Captain Redlaces workaround:

  • Create the view but DO NOT modify the query to an outer join.
  • Add the view or chart to the dashboard.
  • Update the view query to an outer join.

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