Evaluating ERP Solutions: User Experience

In a recent study conducted by Mint Jutras, “Ease of use,” has surpassed traditional criteria such as “fit and functionality” to evaluate an ERP solution. The more technically inclined would translate this to mean that user experience has become one of the more important evaluation criteria for enterprise resource planning solutions. User experience, or UX, is commonly associated with web design and became a popular term in business when Google announced that UX played a big role in how they ranked web pages in their results. The idea is that if a page is to be relevant, people have to be able to easily access and use it. This same philosophy should be applied to your criteria when evaluating ERP solutions.