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Microsoft announces General Availability of Social Engagement as Spring '15 release wave, Social CRM loom

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Microsoft Social Engagement user interface

As Microsoft's stock price enjoys a big day (up 9.9% at the moment) following better than expected earnings for Q3 2015, the Dynamics CRM team announced the general availability Social Engagement, an update to Microsoft Social Listening that adds a new user interface and new social analytics and action tools.

"The new name is more than just a branding chang...

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